Frequently Asked Questions
Can I extend my check-out time?
Yes, it’s possible (an additional fee will be charged)
(an additional 3240 yen per hour will be charged for a regular room.)
Please inquire about rooms with an open-air bath.
Do you have private baths?
Yes, we do.
The fee is 2,000 yen per 60-minute session.
Available from 15:00 to 21:00.
Is there a coffee room?
Yes, we do.
We will bring them to your favorite place from 7:30 to 21:30.
The menu and prices are as follows:
Coffee (Ecuador) :¥500
Original blend :¥500
Tea (Fauchon Morning Tea): ¥500
Other juices and herbal teas are also available.
Do you have rooms with an open-air bath?
Yes. There are 6 rooms with open-air baths.
【Kougetsuro-SEIKA】
※This room is the standard rate.
This is a Japanese-style room with a half-open-air bath of hinoki cypress and a footbath.
The room offers a borrowed view of the clear Aragusuku River and the temple.
【Kougetsuro – IKEDUKI】
The open-air bath is made of granite, hollowed out of a single piece of rock, and has a terrace deck. The stone-paved living room has a wood-burning stove to warm you up in winter.
【Kougetsuro-JURAKU】
This is the largest luxury room in the hotel. This is a special room in the luxurious Sukiya-style building.
Is the large bath a hot spring?
The public bath is from “Nagareha Onsen”.
NOTE: Rooms with open-air baths are not hot springs.
Is the dinner in a private room?
Yes. Both dinner and breakfast are served in a private room.
What is the meal availability time?
Breakfast is served from 7:00 to 9:00.
Are children allowed in the hotel?
Children under the age of 6 are not allowed.
Do you offer massages?
There’s also a room where you can relax with a view of the Japanese garden with background music.
Massage chairs are available for relaxing and unwinding. However, the chairs may not be available on all days.
The room is available until 23:00 only.
What entertainment do you have?
The screening time is from 20:30 to 21:45.
Do you have an aesthetic salon?
Yes. We have Aromatherapy, English reflexology, and an herb ball massage.
Reservations are required.
The Aesthetic salon is closed on Thursdays.
Can you take care of my luggage before the check-in and check-out time?
Yes, we do and it’s free of charge.
Is there a vending machine?
Is there an ice machine?
No, we don’t have an ice machine, but ice is available upon request.
NOTE: Front desk is closed at 22:00.
Is a refrigerator provided in the room?
Yes. A refrigerator is available in each room with beverages and an additional fee is added upon check-out.
Inquiries
Please send your inquiries here.
info@823kan.com
Feel free to contact us for further details.